Genpact Walk-in Drive For Freshers and Experienced From 4th July to 10th July 2013

Genpact Walk-in Drive For Freshers and Experienced From 4th July to 10th July 2013

Company Name:      Genpact
Website:                   www.Genpact.com
Qualification:           B.Com/BA/B.Sc/BBM/BBA/BHM
Experience:             0 - 2 Years
Location:                 Delhi/NCR
Job Role:                Domestic Voice Process

Job Description:
Genpact Walk-in Drive For Freshers and Experienced From 4th July to 10th July 2013

Job responsibilities:
=> Take inbound calls
=> Comprehend customers queries / Complains / Comments
=> Display empathy/ understanding of the issue/ concern towards customer
=> Provide quick an effective resolution to the customer's queries
=> Handling multiple tasks simultaneously
=> Has a pleasant attitude
=> Wants to delight customers, above and beyond call of duty
=> Has a knowledge of customer needs
=> Is able to communicate clearly, both written and in speech
=> Talks in a way the customer can understand
=> Is able to handle complaints, even irate customers
=> Works accurately and with eye for details
=> Is able to use automated information systems to analyze the customers situation

Desired Candidate Profile:
=> Graduation in any STREAM (or 3rd year result awaited can also come)
=> 0 -2 years of experience
=> Freshers shall also be considered
=> Excellent English reading & writing skills
=> Fluent in English
=> Excellent Analytical skills.
=> NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.

Walk In Details:
Walk In Date: 4th to 10th July 2013
Walk In Time: 11 AM - 2 PM

Note: Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.

Venue:
Genpact,
Plot 22, Sector 18,
Udyog Vihar,
Gurgaon.
Contact : Stuti

0 comments:

Post a Comment