Genpact Walk-in Drive in Gurgaon For Freshers/Exp From 5th to 9th November 2013

Genpact Walk-in Drive in Gurgaon For Freshers/Exp From 5th to 9th November 2013 
Company Name  : Genpact
Qualification       : B,Com,B.Sc,BBA,BCA,MBA/PGDM
Experience           : 0 - 5 Years
Job Location      : Gurgaon
Job Role             : International Voice

Job Description:
* Collect on B2C accounts
* Ability to deal with specific Inbound/Outbound calls from customers who are in debt Dialer based calling
* Provide payment plans basis customer requirement
* Recognise individual customer service needs and resolve their enquiry
* Ability to handle complaints and escalate where appropriate
* Excellent customer service, negotiation and communication skills with the ability to recognise and support the specific needs of the most vulnerable customers
* Work effectively as part of a team, recognising how teams can deliver great results
* Keen to progress to other levels and will consistently self assess your own performance against agreed targets by working closely with your manager
* Freshers can also apply

Desired Profile:
* Good analytical skills and strong customer focus
* Good interpersonal skills and ability to work independently
* Excellent communication and interpersonal skills
* Enjoy working as a team to deliver results

Carry to Interview:
* One copy of updated resume
* One passport photograph
* One photo-identity proof

Walk In Details:
Walk In Date: 5th to 9th November 2013
Walk In Time: 10 AM  - 2 PM

Venue:
Genpact,
Plot 22, Sector 18,
Udyog Vihar, Gurgaon.
Contact Persons: Satuti,Neha Rai,Ipsita,Swati,Zeba

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